Amazon Return Policy settlement

Key facts

• Who qualifies: people for whom this is true: “I returned (or asked for a refund on) a physical product bought on Amazon.com between Sep 5, 2017 and Feb 12, 2026, and didn't get a correct or timely refund, or was later wrongly charged for it.”
• Claim deadline: Dec 1, 2026 (online, or mail postmarked by then)
• Payout (as stated by the official administrator): Subclass A is paid automatically; Subclass B (must file) shares 7.3% of the net $309.5M fund, in proportion to unpaid amounts
• Proof: Subclass B claims must show it is more likely than not you qualify; the administrator may ask for documentation.
• Notes: Nationwide. Check FAQ 5 on the official site to see which subclass you are in.
• Official claim site: https://www.returnsettlement.com/submit-claim

The official notice and claim site control. A possible match is not a guarantee: the settlement administrator decides whether a claim is valid. Claim forms are often signed under penalty of perjury, so only file if you honestly qualify. Filing is free.

How to check your Amazon™ orders

If you returned a physical product sold through Amazon.com, or asked Amazon™ for a refund, you can review that order history in your account. This is only a practical way to look at your own records. The official notice and the settlement administrator decide whether you qualify and which subclass you are in.

1. Open Returns & Orders in your Amazon™ account.
2. Look for returns of physical products from September 5, 2017 to February 12, 2026.
3. Open View order details for those orders, not the return-status page.
4. Click View related transactions. Look for a refund followed by a later charge for the same item, or a missing, late, or short refund.
5. Write down the order number and the amounts you see.

Then check official FAQ 5 to see which subclass you may be in. Settlement Subclass A members are paid automatically and do not need to file a claim form. Settlement Subclass B members who want a payment must file on the official claim site by December 1, 2026 (online, or mail postmarked by then).

Not affiliated with Amazon™ or the settlement administrator.

Sources

• https://www.returnsettlement.com/
• https://www.returnsettlement.com/faqs
• https://www.returnsettlement.com/faqs?id=5

Checked against the official site on Nov 9, 2026. How we verify. Spot an error? Email [email protected].

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